Enhancing Performance and Security for a Leading eCommerce Provider

Redefining digital frontiers: The DNS Anycast triumph


Guardians of the digital realm: DNS security unveiled.

This case study focuses on implementing DNS Anycast using TCPWave to optimize network connectivity for a renowned eCommerce provider. The organization prioritizes DNS and security to ensure seamless online platform access and safeguard customer transactions and sensitive data. By leveraging DNS Anycast, the organization can optimize network performance, improve DNS response times, and strengthen security across its global data center infrastructure. This study emphasizes the significance of DNS, security, and the best practices in successfully deploying DNS Anycast using TCPWave. Additionally, it highlights our B2B DNS Proxy and DNS Caching layer, which facilitate secure DNS resolution with third parties. The deployment of DNS Anycast using TCPWave has proven instrumental in enhancing network connectivity, achieving faster DNS responses, and fortifying overall security for the eCommerce provider.

E-commerce Provider Overview
Unrivaled Excellence in E-commerce

The E-commerce provider enjoys global recognition for its exceptional products and services, serving a diverse customer base. Renowned for its commitment to excellence and distinctive market presence, the brand has established a strong reputation in the industry. Our commitment to excellence has propelled the eCommerce provider to the forefront of the market, solidifying its position as a leader in its field. With a focus on delivering unparalleled value to its customers, the brand continues to set itself apart from its competitors. By consistently meeting and exceeding customer expectations, the eCommerce provider has garnered a loyal following and established itself as a trusted name in the industry.

Importance of DNS and Security
Critical Importance of DNS

DNS is vital for user access to the organization's online platform, converting domain names into IP addresses. It has a critical role in facilitating reliable services, safeguarding customer data, and upholding a secure digital environment. A robust DNS infrastructure and comprehensive security measures are imperative to achieve these objectives. The organization recognizes the significance of DNS and prioritizes its development to ensure seamless user experiences. Investing in a strong DNS infrastructure strengthens the organization's ability to translate domain names accurately and efficiently. Furthermore, implementing comprehensive security measures safeguards sensitive customer data from unauthorized access or breaches. These combined efforts contribute to maintaining a secure digital environment and fostering trust among users. Ultimately, the organization's commitment to DNS and security is crucial for providing uninterrupted services and protecting customer information in today's digital landscape.

Global Data Center Network
Robust Network Infrastructure

The organization's global data center network, spanning across New York City, London, Tokyo, Sydney, Mumbai, Sao Paulo, serves as the backbone for its eCommerce operations, hosting vital applications, databases, and services necessary for seamless customer experiences. With strategic locations, these data centers play a crucial role in ensuring the organization's ability to provide uninterrupted and efficient services to its customers. By strategically distributing resources across these data centers, the organization achieves enhanced scalability, reliability, and performance. These geographically dispersed data centers enable the organization to optimize network connectivity, minimize latency, and deliver fast and responsive user experiences. Through the strategic placement of these data centers, the organization effectively manages data traffic, ensures high availability, and facilitates efficient data processing. This robust global data center network forms the foundation for the organization's eCommerce operations, supporting its mission to deliver reliable, secure, and exceptional customer experiences across the globe.

Network Connectivity
Robust Connectivity: Maximizing Performance & Reliability

The organization has implemented a robust network connectivity strategy to guarantee reliable and high-performance connections between its data centers. By leveraging multiple service providers, the organization establishes city-to-city connections, choosing randomly from the available providers for each connection. This approach ensures redundancy and enables efficient routing, ultimately optimizing network performance. The organization's focus on diverse service providers not only enhances reliability but also allows for flexibility in adapting to different network conditions and potential service disruptions. Through this strategic approach, the organization maximizes network resiliency and minimizes potential bottlenecks, delivering a seamless and efficient network experience for its users. By utilizing various service providers, the organization ensures a robust and dynamic network architecture that can adapt to changing conditions and maintain optimal performance levels across its data centers. This comprehensive connectivity strategy underscores the organization's commitment to delivering reliable and high-performance network services to support its critical operations.

MPLS and Secure Tunnels
Secure MPLS Connectivity

The organization utilizes Multiprotocol Label Switching (MPLS) technology to establish secure and efficient Wide Area Network (WAN) connectivity between its data centers. MPLS enables the creation of virtual private networks (VPNs) across various service provider networks, ensuring data confidentiality, integrity, and efficient packet forwarding. With secure tunnels integrated into the MPLS network, all communication is encrypted, thereby enhancing overall security and privacy. By leveraging MPLS technology, the organization achieves robust and reliable connectivity, safeguarding sensitive data while optimizing network performance. The implementation of MPLS not only guarantees secure transmission of information but also enables efficient routing and forwarding of packets across the network. This technology plays a pivotal role in establishing a secure and efficient WAN infrastructure, facilitating seamless communication and enhancing the organization's overall network capabilities. Through the use of MPLS, the organization can achieve its desired level of connectivity, privacy, and data integrity, ensuring smooth operations across its data centers..

DNS Anycast Design
BGP Peering, Routing, IP Assignment, TCPWave Appliance, and Enhanced DNS Performance

BGP Anycast for DNS distributes our DNS services across geographically dispersed locations using the Border Gateway Protocol (BGP). Multiple TCPWave appliances share the same IP address, providing efficient and scalable DNS resolution by directing queries to the nearest appliance. BGP Anycast advertises the IP address range from multiple locations through BGP routing, ensuring queries are directed to the closest appliance based on shortest path. This reduces latency and improves performance. Consistent configurations and templates are applied to each participating appliance, with BGP configured to advertise the Anycast address and establish peering sessions for routing information exchange throughout the network.

DNS Resolution with Third Parties
Secure DNS Resolution

We provide a B2B DNS Proxy specifically designed to handle DNS resolution involving third parties within the internal network, ensuring secure communication and mitigating potential security risks by eliminating DNS poisons. This specialized proxy plays a crucial role in enhancing the overall security of the network infrastructure. Additionally, we incorporate a dedicated DNS Caching layer that optimizes the resolution of DNS queries originating from third parties to the on-prem namespace. This caching layer efficiently manages incoming communication from external sources, streamlining the DNS resolution process and contributing to a more secure and efficient network environment within the organization's internal network. By leveraging TCPWave's B2B DNS Proxy and DNS Caching layer, the organization can establish robust security measures and ensure seamless and efficient DNS resolution for all third-party communications within its internal network.


The successful deployment of DNS Anycast using TCPWave offers significant advantages in terms of network performance and security for the eCommerce provider. By prioritizing DNS and implementing robust security measures, the organization ensures a seamless user experience while safeguarding critical data. TCPWave's B2B DNS Proxy and DNS Caching layer further enhance security and streamline DNS resolution with third parties. The adoption of best practices in DNS Anycast design guarantees optimized network connectivity, high availability, and reliable DNS resolution across the global data center network.